From determining the most convenient rider pick up points to predicting the fastest routes, Uber aims to use data-driven analytics to create seamless trip experiences. Within engineering, analytics inform decision making processes across the board.
Zhenxiao Luo explains how Uber uses artificial intelligence in its production environment to process the big data powering its interactive SQL engine. Analyzing geospatial data is one of Uber’s distinct challenges; city locations, trips, and event information, for instance, provide insights that can improve business decisions and better serve users. Geospatial data analysis is particularly challenging, especially in a big data scenario, such as computing how many rides start at a transit location, how many drivers are crossing state lines, and so on. For these analytical requests, Uber must achieve efficiency, usability, and scalability in order to meet user needs and business requirements.
Zhenxiao Luo is an engineering manager at Uber, where he runs the interactive analytics team. Previously, he led the development and operations of Presto at Netflix and worked on big data and Hadoop-related projects at Facebook, Cloudera, and Vertica. He holds a master’s degree from the University of Wisconsin-Madison and a bachelor’s degree from Fudan University.
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