AI is at the core of ING’s business. We are a data-driven enterprise, with ‘analytics skills’ as a top strategic priority. We are investing in AI, big data, and analytics to improve business processes such as balance forecasting, fraud detection and customer relation management. In innovation, AI plays a key role in going ‘beyond banking’ and redefining traditional banking services in FinTech accelerator programs. We are working on large scale with big data technologies to set up a data lake where all data flows from the bank come together. Once stored in stating or streaming form, this massive amount of data can be used for traditional and new innovative use cases.
In this talk Bas gives an overview of the journey a large bank has made from traditional IT towards in-house development with modern open source frameworks and agile methodologies. Along the way you’ll get an overview of an important part of ING’s architecture. Bas will also give some examples of interesting data-driven use cases. We’ll look ‘under the hood’ and share some results from running the models in production. Finally, Bas will share some lessons learning from ING’s innovation department about the way of working and deployment mechanisms to create a successful data-driven team.
The audience will learn from a big financial enterprise how to apply AI in practice. They will get inspired by a working architecture of the data lake and innovative use cases at the bank, such as ‘Look ahead’ and ‘Instant lending’ where AI plays a crucial role.
Bas Geerdink is a programmer, scientist, and IT manager at ING, where he is responsible for the fast data systems that process and analyze streaming data. Bas has a background in software development, design, and architecture with broad technical experience from C++ to Prolog to Scala. His academic background is in artificial intelligence and informatics. Bas’s research on reference architectures for big data solutions was published at the IEEE conference ICITST 2013. He occasionally teaches programming courses and is a regular speaker at conferences and informal meetings.
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