Mikio Braun takes a look at Zalando and the retail industry to explore how AI is redefining the way ecommerce sites interact with customers to create a personalized experience that strives to make sure customers find what they want when they need it. Recommendation is just the starting point to analyze what customers are interested in. Depending on what you sell, there is much more to be learned. What are current and upcoming trends in fashion? Advanced forecasting models help optimize retail operations to become more efficient and make sure your customer gets the package on time.
Mikio Braun is principal engineer for search at Zalando SE, one of Europe’s biggest fashion platforms. He worked in research for a number of years before becoming interested in putting research results to good use in the industry. Mikio holds a PhD in machine learning.
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